Sally Beauty

  • Credit & Collections Representative I

    Job Location US-TX-Denton
    Posted Date 1 month ago(12/11/2018 4:05 PM)
  • Overview

    Sally Beauty Holdings (NYSE: SBH) is the world’s largest wholesale and retail distributor of beauty supplies. Our world headquarters is conveniently located in the Dallas / Fort Worth Metroplex, just 5 minutes north of Lake Lewisville off of I35E.

     

    We currently have an opening for a Credit & Collections Representative I. This position will be responsible for all collection efforts regarding charge based accounts 30-60 days deliquent, and all non-charge based account receivables. Collection efforts will included verbal, written and electronic communication and collection attempts, as well as balance inquiries. Direct communication with the sales field, management and customer will ensure due diligence is taken before third party collection efforts.   

    Responsibilities

    • Direct communication with customer including collection calls, follow up calls, and email notifications when available
    • Account analysis and balance reconciliation for all internal and external customer inquiries
    • Written communication with customer including processing, printing and mailing deliquent letters
    • Maintaining a target receivables goal, while communicating with management potential risks both current and future
    • All other duties as assigned

    Qualifications

    • High School Degree Required
    • 1+ years customer service/collections experience in call center environment
    • Experience and knowledge of MicroSoft Office
    • Good typing skills with 10-key experience
    • Effective communication skills
    • Conflict resolution
    • Soft phone applicatons
    • Accurate, detail oriented and able to multitask
    • Strong organizational skills
    • Self motivated 

    We offer a competitive salary, outstanding benefits package that includes medical, dental, vision. Life insurance, paid vacation and sick days, paid holidays, merchandise discounts, tuition reimbursement, profit sharing, and 401(k) with company match.

     

    Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

     

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