Sally Beauty

Retail Field Trainer

US-NY-New York | US-RI-Providence | US-MA-Boston | US-DC-washington | US-PA-Philadelphia
2 months ago


Sally Beauty Holdings (NYSE: SBH) is the world’s largest wholesale and retail distributor of beauty supplies.  Our world headquarters is conveniently located in Denton Texas, just 5 minutes north of Lake Lewisville off of I35E. We currently have an opening for a Retail Field Trainer for our Northeast Territory.  


Our Retail Field Trainer will be responsible for consistently supporting the stores in the areas of orientation, training and transition; additional training presence and priorities as assigned. Analyzes store-wide brand developmental needs and provides feedback to key Business Partners. Aids in the design and implementation of training and development programs for leaders along with customer facing educational platforms. 


  • Strategically analyses data, forms logical conclusions, then identifies company-wide developmental needs, primarily at the leader level while ensuring these are consistent with core competencies and position goals. Presents recommendations to key leaders and gain approvals on key training needs.
  • Essential driver/designer in the development, documentation, and implementation of brand development programs/career pathing for selected positions. Partner with Operations education/communication director on developing customer centric and business focused field leadership programs for current and future Store and District Leaders.
  • Aids in the strategic design, implementation and management of multiple training and development programs, working closely with senior stakeholders across the organization to continually assess training needs. Implements effective training programs/materials utilizing a variety of media and modify programs as needed
  • Design and deliver customer centric focused training to drive the transformation of Store Operations to a specialty retailer customer service model. Leads and provides training to foster emotion connection with the customer to enhance. Business growth. Models effective customer service behavior; that develops the team to help customers make decisions about products. Provides leadership and coaching in product knowledge/operations/business acumen and business specific selling skills training as needed.
  • Essential driver/designer in the brand development, documentation, and implementation of new hire training and on boarding for leaders. Following up on IDPs for hipo leaders and emerging talent.  Be the advocate and expert for THRIVE with Field Leaders.
  • Special projects and other duties as assigned.  


  • Bachelor's degree in education, human resources, business, or related field preferred.
  • 6+ years of relevant and progressive experience in training and/or Human Resources or field experience; within specialty retail industry preferred.
  • Proven ability to foster mentoring relationships and to execute and drive continuous results.
  • Excellent verbal and written communication and presentation skills; Strong integrity and personal drive.
  • Excellent ability to prioritize many tasks and handle high workloads as necessary.
  • Flexible scheduling and travel as needed; some evenings and weekends may be required.
  • Ability to work independently and make sound decisions quickly and effectively; self-motivated.
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Excellent oral and written communication skills.
  • Strategic Thinker/Shape Strategy
  • Builds Collaborative/Organizational Relationships
  • Focus on Customers – Passion for delivering great customer experience
  • Strong leadership and management skills
  • Engage and Inspire: High energy with a strong sense of urgency
  • Organizational Influencer
  • Process/Quality Improvement
  • Drives Organization success/results
  • Ability to lead organizational communication/education
  • Ability to quickly adapt and learn
  • Financial/Quantitative Acumen
  • Develop/enhance talent
  • Business acumen
  • Earn Trust and respect
  • Enthusiasm for the beauty industry and its products. Strong desire to provide the best communication and education possible for the stores


We offer a competitive salary, outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, merchandise discounts, tuition reimbursement and 401(k) with company match.


Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.





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